Help Center

Help Centre and FAQ

General Questions

Can your bamboo bowl or plate be used in the dishwasher or microwave?

How do I prolong the life of my bamboo bowl and plate?

What are the dimensions of your plates

What is the diameter of the bowl

What is the capacity of the bowl?

Will the bamboo bowls withstand hot food?

Where can I find your products in store?

What if I have two discount codes?

How do I apply my discount code?

How do I contact customer service?

What if my items are damaged or incorrect?

The item I would like to buy is out of stock. How long will it take to come back in stock?

Will the suction work with my highchair or table?

Payments & Shipping

Shipping and Delivery

Which countries are entitled to FREE shipping?

Can I track my order?

Why does it convert to £ Pounds at check out?

Why have I have only received part of my order?

Returns

How do I request a refund?

What is your returns policy?

Quality and Safety

Do your bamboo feeding products contain an toxin or chemicals?

Where are your products made?

What safety certificates do your feeding products have?

Is the silicone toxic free?

Are your feeding products food safe?

Partnerships and Collaboration Enquiries

I'm a Journalist / blogger who can I contact for further info

Can I buy your items and resell them in my store?

Where can we find you on Social Media?

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